INTAKE PROCEDURES AND POLICIES

The following procedures should be followed for students requesting disability access services for the first time:

  1. Following your acceptance to the University of Hawaiʻi at Mānoa and your decision to attend UHM, please complete a KOKUA Program Student Information Form. KOKUA staff will reach out to schedule an intake appointment with a KOKUA Counselor.

  2. Meet with a KOKUA Counselor for intake

    The initial intake appointment is typically a one-hour appointment with the KOKUA Counselor who has been assigned to work with you. If you are able, please bring a copy of your disability documentation to the meeting or send it prior to this appointment. This documentation might include one or more of the following: a diagnosis of your current disability, as well as supporting information, such as the date of the diagnosis, how that diagnosis was reached, the credentials of the diagnosing professional, information on how your disability affects a major life activity, and information on how the disability affects your academic performance.

    A KOKUA Counselor will begin an interactive process with you to understand the connection between your disability and related service needs. KOKUA will learn more about your disability condition/symptoms to understand how this impacts your learning. During this appointment KOKUA will determine what services you are authorized to receive. If any request for services is not approved, the reasons for denial will be explained.

    KOKUA Staff will orient you to our respective procedures and policies for specific services.

  3. Request Term-Specific Services

    After completing an intake appointment and discussing your authorized accommodations with your KOKUA Counselor, please remember to request term-specific services. Alternately, students are welcomed to request term-specific services via an appointment with your KOKUA Counselor.

    Disability conditions may be dynamic and course content also may vary. KOKUA will not arrange for any term-specific services without your permission/request. This includes but is not limited to services such as sending out faculty liaison letters or arranging for student housing accommodations, notetaking services, exam accommodations, alternate format production, etc.