Information for Vendors

Interpreters or Captioners working at UH Mānoa are not considered University employees, but are under contract with the University for their professional interpreting or CART services. KOKUA often contracts with Interpreters directly, however at times KOKUA utilizes the services of an interpreter referral service to fill assignments. KOKUA requests that all Interpreters contact KOKUA staff prior to providing the service to understand the terms of the job and the expectations for billing. At this time, if Interpreters are not satisfied with the terms of the job, the job should be returned as soon as possible so another Interpreter can be assigned. KOKUA’s Procedures and Policies for Interpreters will be provided at that time.

The University requires that Interpreters submit either a UH WH-1 or a W-9 form each calendar year. WH-1 forms (Statement of Citizenship and Federal Tax Status) are for sole proprietors and W-9 forms (Request for Taxpayer Information) are for those doing business under an organization or a company. The submission of the appropriate form is required before the University is able to generate payment. Additionally, KOKUA requests that Interpreters submit up to date certification of their credentials each calendar year that communication access is provided at the University of Hawaiʻi at Mānoa.

KOKUA requests that all billing by Interpreters be submitted in a timely manner (i.e. monthly) directly to KOKUA. Upon review, KOKUA will forward all invoices to the Disbursing Office for payment. For timely processing and payment, ensure that invoices are accurate and that all service totals, mileage and parking amounts are calculated correctly. Invoices should also prominently include the purchase order.

Payment will only be made for those dates authorized by KOKUA staff.

Please contact if you have questions.