Information for Vendors

Interpreters or Captioners working at UH Mānoa are not considered University employees, but are under contract with the University for their professional interpreting or CART services. KOKUA often contracts with Interpreters directly, however at times KOKUA utilizes the services of an interpreter referral service to fill assignments. KOKUA requests that all Interpreters contact KOKUA staff prior to providing the service to understand the terms of the job and the expectations for billing. At this time, if Interpreters are not satisfied with the terms of the job, the job should be returned as soon as possible so another Interpreter can be assigned. KOKUA’s Procedures and Policies for Interpreters will be provided at that time.

The University requires that Vendors submit an IRS Form W-9 Request for Taxpayer Identification Number and Certification every three (3) years. Payments are made according to information provided on the Form W-9.

For contracts worth $2,500 or more, Vendors must provide a copy of their Hawaii Compliance Express (HCE) Certificate of Vendor Compliance.

Additionally, KOKUA requests that Interpreters submit up to date certification of their credentials each calendar year that communication access is provided at the University of Hawaiʻi at Mānoa.

KOKUA requests that Vendors submit their billing in a timely manner (i.e. monthly) directly to KOKUA. For timely processing and payment, ensure that invoices are accurate and that all service totals, milelage and parking amounts are calculated correctly.

Payment will only be made for those dates authorized by KOKUA staff.

Please contact if you have questions.