coronavirus
Note: the FAQs have been removed due to changes in quarantine and travel information over the span of the pandemic. (01/2021)

This message was shared with the faculty and staff of the 10-campus University of Hawaiʻi system on March 6, 2020.

Aloha UH Employees,

This is a follow-up to our recent announcement regarding travel restrictions. More specifically, this will address UH’s policy on cancellation-related costs. While the travel restrictions apply to all UH employees and students regardless of the source of funds for the travel, the cancellation policy set forth below only applies to UH-funded travel and travelers should check with their program officers for grant-funded or extramurally funded travel.

If you already have approved travel-related arrangements and the associated event or travel has been cancelled for reasons outside of your control (i.e., host cancels event, airlines cancels travel, or pursuant to UH’s travel restriction policy), then UH will be responsible for all non-refundable cancellation costs.

If you made approved travel-related arrangements before today, March 6, 2020, and the event or travel has NOT been cancelled but you want to cancel your travel for personal reasons, then you may cancel all travel arrangements and UH will be responsible for all non-refundable cancellation related costs. Currently, most major airlines are offering to waive cancellation or change fees through March 31, 2020. We encourage you to take advantage of these limited offers and reduce the financial exposure to the university.

Latest UH COVID 19 updates

If you make travel-related arrangements after today, March 6, 2020, and the event or travel has NOT been cancelled at the time of your scheduled departure, but you elect to cancel your travel for personal reasons, UH will not be responsible for any cancellation related costs, including any out-of-pocket expenses.

Finally, until further notice, no travel advances will be approved or processed after March 6, 2020, except for the Athletics programs at both UH Mānoa and UH Hilo.

Please see your Fiscal Administrator with any specific questions or concerns or email them to COVID19@hawaii.edu.

Mahalo,
The University of Hawaiʻi