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Man disinfecting a desk
Parking Office at QLC

Editor’s note, August 13, 2020: The Rainbow Shuttle service has been cancelled as of August 12, 2020. The story has been updated to reflect this change.

With the return of students, faculty and staff to the University of Hawaiʻi at Mānoa campus this fall, Commuter Services has enhanced cleaning procedures due to COVID-19. High touchpoint areas including parking structure elevators, stair rails and pay-to-park machines will be sanitized more frequently. In addition, the parking office will also be cleaned repeatedly throughout the day.

“It is our priority to ensure the health and safety of our students, employees, riders and our guests,” said Cate Matsushima, commuter and fleet services manager. “We have stepped up our cleaning efforts on areas and surfaces where we see high traffic or volumes of people.”

Man spraying an elevator
Parking structure elevator cleaning

Elevators in the parking structure will be cleaned at least twice a day, while other areas will be frequently cleaned and wiped down.

In addition, the parking office located at the Queen Liliʻuokalani Center for Student Services has implemented enhanced health and safety measures, including encouraging the use of virtual services such as online citation payment, and mailing permits to students with Oʻahu addresses. There is also a touchless service of placing an ID/credit card into a container for processing, and frequently wiping down high touchpoint surfaces.

Guests must adhere to COVID-19 prevention health and safety standards, including wearing face coverings, practicing physical distancing by standing six feet apart while waiting in line, and following the guidance of the Diamond Parking guest greeter. In addition, hand sanitizer is available at the parking office and student distribution location.

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