Student Health Insurance Office
For questions regarding the UH Student Plan or insurance requirements for F-1 international students, please contact:
Student Health Insurance Office (SHIO)
University Health Services
Mānoa
University of Hawaiʻi
1710 East West Road
Honolulu, HI 96822
Phone: (808) 956-5361
Email: shio@hawaii.edu
OFFICE HOURS:
Appointment recommended
UH Student Plan (HMSA)
If you are not a Student Plan member and have a question, need more information or want to apply, call HMSA's Sales Department at (808) 948-5555 option #1 or 1-800-620-4672 option #1.
If you are currently on the Student Plan and have questions regarding your benefits and claims, call HMSA's Customer Services at (808) 948-6111 or 1-800-776-4672. If you have questions regarding your bill, call HMSA's Membership Services at (808) 948-6140 or 1-800-782-4672.
Hawaii Medical Service Association (HMSA)
818 Keeaumoku Street
Honolulu, Hawaii 96814
Office hours: For office hours, go to www.hmsa.com/contact
Holiday schedule: For holiday schedule, go to www.hmsa.com/contact
HMSA supporting our community through the COVID-19 pandemic
“As we continue to monitor the outbreak, we’re working to provide reliable information and access to care. As always, your health and well-being are top priorities for HMSA.” https://hmsa.com
Information for HMSA members about COVID-19: https://hmsa.com/help-center/coronavirus-update/
COVID-19 Testing: https://www.hmsa.com/help-center/coronavirus-update//#testing
What this means for the UH Student Plan regarding benefits for COVID-19 diagnoses
Go to: COVID-19 Benefit Changes: https://hmsa.com/help-center/covid-19-benefit-changes/ or call HMSA's Customer Services for more information: (808) 948-6111 or 1-800-776-4672.