Student Health Insurance Office

For questions regarding the UH Student Plan or insurance requirements for F-1 international students, please contact:

University of Hawaiʻi at Mānoa
Student Health Insurance Office (SHIO)
University Health Services
1710 East West Road
Honolulu, HI 96822

Phone: (808) 956-5361

Appointment required

UH Student Plan (HMSA)

If you are not a Student Plan member and have a question, need more information or want to apply, call HMSA's Sales Department at (808) 948-5555 option #1 or 1-800-620-4672 option #1.

If you are currently on the Student Plan and have questions regarding your benefits and claims, call HMSA's Customer Services at (808) 948-6111 or 1-800-776-4672. If you have questions regarding your bill, call HMSA's Membership Services at (808) 948-6140 or 1-800-782-4672.

Hawaii Medical Service Association (HMSA)
818 Keeaumoku Street
Honolulu, Hawaii 96814

Office hours: For office hours, go to
Holiday schedule: For holiday schedule, go to

HMSA supporting our community through the COVID-19 pandemic

“As we continue to monitor the outbreak, we’re working to provide reliable information and access to care. As always, your health and well-being are top priorities for HMSA.”

Information for HMSA members about COVID-19:

COVID-19 Testing:

What this means for the UH Student Plan regarding benefits for COVID-19 diagnoses

Go to: COVID-19 Benefit Changes: or call HMSA's Customer Services for more information: (808) 948-6111 or 1-800-776-4672.