Student Health Insurance Office

For questions regarding the UH Student Plan or insurance requirements for F-1 international students, please contact:

University of Hawaiʻi at Mānoa
Student Health Insurance Office
2600 Campus Road,
QLCSS Rm. 313-D
Honolulu, Hawaii 96822
Phone 1: (808) 956-5361
Phone 2: (808) 956-3574
Fax: (808) 956-6371
Email: shio@hawaii.edu


OFFICE HOURS:
Due to COVID-19, our office is currently closed. At this time, please contact us via email only.

UH Student Plan (HMSA)

If you are not a Student Plan member and have a question, need more information or want to apply, call HMSA's Sales Department at (808) 948-5555 option #1 or 1-800-620-4672.

If you are currently on the Student Plan and have questions regarding your benefits and claims, call HMSA's Customer Services at (808) 948-6111 or 1-800-776-4672. If you have questions regarding your bill, call HMSA's Membership Services at (808) 948-6140 or 1-800-782-4672.

Hawaii Medical Service Association (HMSA)
818 Keeaumoku Street
Honolulu, Hawaii 96814

Office hours: For office hours, go to www.hmsa.com
Holiday schedule: For holiday schedule, go to www.hmsa.com

Update regarding the UH Student Plan on COVID-19

"The Hawai'i Medical Service Association (HMSA) is stepping up its fight against our current global pandemic by waiving all copayments for any COVID-19 related treatment and services in Hawaii for the duration of the state's declared emergency proclamation.

The expanded coverage includes waiving cost-sharing for all COVID-19 treatment and services in Hawaii for fully insured commercial plans, Medicare, and Medicaid members. This includes coverage for testing and treatment administered at a doctor's office, urgent care facility, and emergency room, as well as inpatient hospital stays. HMSA will reimburse health care providers at in-network or Medicare rates as applicable." (HMSA's press release 4/2/20): https://hmsa.com/media-center/2020/04/hmsa-waives-covid-19-related-copayments-for-fully-insured-plans/

What this means for the UH Student Plan regarding benefits for COVID-19 diagnoses

Go to: COVID-19 Benefit Changes: https://hmsa.com/help-center/covid-19-benefit-changes/ or call HMSA's Customer Services for more information: (808) 948-6111 or 1-800-776-4672.

ADDITIONAL RESOURCES