Orientation and Visa Clearance

The ISS Orientation consists of (1) Visa Clearance, (2) The Welcome Orientation, and (3) Welcome Week Activities. Visa Clearance is required for all new students. The Welcome and Welcome Week Activities are optional, but you are highly encouraged to participate and get the chance to meet other international students and the ISS staff before school starts.

Visa Clearance (Required)

1. To start Visa Clearance, you must have a UH account.

A UH username is needed to access the Visa Clearance session. Apply to get a UH username now. You will need your UH ID number provided to you on your admission letter.

Screenshot of UH username application page

2. You must know your visa type.

Determine your visa status for Visa Clearance.

If you received a form I-20 "Certificate of Eligibility for Nonimmigrant Student Status," then you are an F-1 student.

Form I-20 sample

If you received a Form DS-2019 "Certificate of Eligibility for Exchange Visitor Status (J-Nonimmigrant)," then you are a J-1 student.

Form DS-2019 sample

3. Watch video on visa regulations.
4. Pass the Visa Clearance Quiz and Print Certificate.

Take the Visa Clearance Quiz. You must log in with your UH username and password.

(NOTE: Use the link provided above. You cannot access Visa Clearance if you use the regular Laulima URL.)

Laulima login screen

After the login screen, you may see a pop-up window that says you are not a member, and if you want to join the site; click "yes."

Laulima join question screen

After the login screen, click "Begin" under the quiz for your visa type (J-1 or F-1). Follow the directions.

Visa clearance quiz begin screen

Once you pass, download the certificate.

5. Sign Up to Drop Off Immigration Documents

When you arrive in the U.S., you must report to the International Student Services Office and drop off your immigration documents for verification.

Sign up for a time to drop off your documents. You will need to log in with your UH username and password. NOTE: UH uses a Gmail server. If you are already logged into a personal Gmail account, you may need to log out in order to log into this form.

J-1 students need to bring: (1) passport, (2) visa, (3) DS-2019, (4) J-1 Health Insurance Provider Certification form, (5) J-1 Visa Clearance Certificate

F-1 students need to bring: (1) passport, (2) visa, (3) I-20, (4) F-1 Visa Clearance Certificate

The ISS Office will check and copy your documents, and you may pick them up in the afternoon between 12 and 3 pm.

Check the UHM Map to see where we are on campus. From the pull-down menu, select "Queen Liliuokalani Center (QLC)."

6. Enter U.S. address, phone number, and email

To complete Visa Clearance, you need provide:

  1. U.S. address where you will be staying. This may be a hotel or other temporary lodging.
  2. U.S. phone number. This can be your hotel/lodging number, dormitory number, personal number, or any other number at which you may be contacted. It must be a U.S. number.

**If you do not yet know this information, you can enter it after your arrival, but before reporting to ISS.

We need this information to "activate" your immigration record. You may update the information when it changes.

Go to MyUH to enter this information. Follow the guide below.

After logging in, go to the "Personal Information" tab and select "View/Update My Address(es) and Phone(s)."

Click on "Current" to change your current address.

Enter your address and phone number in the boxes in the correct format.

When you are finished, click "Submit" at the bottom of the page.

Address Submit Screen

7. Complete Visa Clearance

Congratulations!

If you did all of the above, you have completed Visa Clearance.

ISS will remove its hold on your registration that would take effect at the beginning of the semester. Please check with other offices that may still have holds on your registration.

The Welcome Orientation

RSVP Required

The Welcome Orientation is optional, but you will need to RSVP your attendance if you plan to come. You will need your UH username and password.

It starts at 1:00 pm, and will end with a reception. There is no fee to attend, but we encourage you to arrive on time and stay for the full event.

Welcome Week Activities

Description of Activities

ActivityDescriptionAvailable
Coffee SocialHave some fresh coffee, tea and snacks to start your morning. Take this opportunity to meet other students and staff in an informal setting.Monday through Thursday
Tips of Living in Hawai'iLearn about where to shop, how to save money, local secrets, and many other things you should know to liv in Hawai'i.Monday, Wednesday
Healthy and Smart Start to Good GradesCome learn about how you can start your education with the right study skills, and all the services you can use for academic success. RSVP for interest encouraged but not required.Wednesday
Coffee and LeisThis is an introduction to lei-making. Try your hand at making a lei. Seating is limited. RSVP required (see next column).RSVP Monday or RSVP Tuesday
Coffee and CrimeWhat happens to your visa status if you get arrested? This is an introduction to common legal problems that international students may encounter, and what to do when it happens.Wednesday
TaxesGet started early on taxes related to employment and other income. Find out what you need to know and where to find the answers.Monday
F-1 EmploymentLearn about common employment types related to F-1 students and how to strategize your academic path toward career goals.Tuesday
J-1 EmploymentLearn about common J-1 employment types and the processes and limits.Wednesday
SSN, Driver License and State IDLearn the procedures for getting a Social Security Number, Hawai'i driver license or state ID.Tuesday
Manoa International Exchange (MIX) OrientationThis is only for students on exchange programs coordinated directly through the MIX Office. If you are MIX student, you must attend a session. RSVP required.Monday through Thursday
The Welcome OrientationAn afternoon welcoming students and providing information on campus resources as well as opportunities to meet other international students in structured activities. A reception to follow. RSVP required.Thursday

Monday, August 13
All events are located in the Queen Lili'uokalani Center for Student Services (QLCSS).
TIMEACTIVITYROOM
8:30 - 9:30 AMVisa Clearance Check-In412
8:30 - 9:30 AMCoffee Social412
9:30 - 10:30 AMTips for Living in Hawai'i412
11:00 AM - 12:00 PMMIX Check-In Session. For MIX students only. RSVP required.412
12:00 - 1:00 PMCoffee and Leis. Limit 10 seats. RSVP required.412
1:00 - 2:00 PMTaxes412
Tuesday, August 14

All events are located in the Queen Lili'uokalani Center for Student Services (QLCSS).

TIMEACTIVITYROOM
8:30 - 9:30 AMVisa Clearance Check-In412
8:30 - 9:30 AMCoffee Social412
9:30 - 10:30 PMSSN, Drive License and State ID412
11:00 AM - 12:00 PMMIX Check-In Session. MIX students only. RSVP required.412
12:00 - 1:00 PMCoffee and Leis. Limit 10 seats. RSVP required.412
1:00 - 2:00 PM F-1 Employment412

Wednesday, August 15

All events are located in the Queen Lili'uokalani Center for Student Services (QLCSS).

TIMEACTIVITYROOM
8:30 - 9:30 AMVisa Clearance Check-In208
8:30 - 9:30 AMCoffee Social208
9:30 - 10:30 AMTips for Living in Hawai'i208
11:00 AM - 12:00 PMMIX Check-In Session. MIX students only. RSVP required.208
12:00 - 1:30 AMCoffee and Crime208
1:30 - 2:30 PMJ-1 Employment208

Thursday, August 16

All events are in the Queen Lili'uokalani Center for Student Services (QLCSS) except for the Welcome Orientation.

TIMEACTIVITYROOM
8:30 - 9:30 AMVisa Clearance Check-In208
8:30 - 9:30 AMCoffee Social208
9:00 - 10:00 AMHealthy and Smart Start to Good Grades. No seat limit, but we appreciate RSVP for interest.208
11:00 AM - 12:00 PMMIX Check-In Session. MIX students only. RSVP required.208
1:00 - 4:00 PMThe Welcome Orientation. RSVP required.Bilger 150

What is Visa Clearance?

Visa Clearance introduces you to the general rules of your visa status and verifies your immigration documents upon arrival in the U.S. All new incoming students must complete Visa Clearance.

Most of Visa Clearance can be completed online (before you even arrive in Hawai'i).

If you do not complete Visa Clearance, your record will have a registration hold from ISS that takes effect on the first day of the semester. This hold prevents you from adding and dropping classes.

What is The Welcome Orientation?

The Welcome Orientation ("The Welcome") is a full afternoon introducing you to International Student Services staff, student resources, cultural and safety issues, clubs and activities, and most of all, other students. The day ends with a reception of food and other refreshments. Here you may meet new students like yourself and make new friends from all over the world.

What are the Welcome Week Activities?

During the week prior to the start of the semester, ISS provides workshops on specific topics that may be valuable to new students. Also, the morning Coffee Socials are opportunities to relax and have some coffee or tea before the start of the day, perhaps meet other students. These events are optional and do not require sign-up.